Cancel a trip with your Host

For Verified Customer:

- First open Rentalogue.in / App

- Click  "My Account".
- Select booking you want to cancel. 
- Click on cancel button.
- Refund in your account in 5-7 bank business days.                                                  

(OR) Send Cancellation request to given email with attachment of screenshot of your booking payment.

For email: details need for Cancelation Your Booking:

• Your Name:
• Your Email:
• Your Mobile Number:
• Your Booking Id (or) Payment Screen Shot:
• Reason For Booking Cancelation:

email :- [email protected]

Trip cancelled by the Customer: Enjoy Free Cancellations up to 12 hours before the pickup start. If the cancellation happens less than 12hours from pickup time, 50% of the booking fee will be charged as cancellation fee or token payment will be charge as cancellation fee. If the cancellation happens post the pickup time, then the entire booking fee will be charged as cancellation fee.

Guest Booking Feature:

1. Once the Booking done from the guest booking feature, Customer can't cancel their booking.

2. If the host was cancelled the booking you will get the total booking amount back/refund.

Note:- Your Remaining balance (%) of money will be Refunds are processed automatically upon cancellation time. Your bank may take 5 to 7 Business working days to credit this amount to your account/card.