Request Customer Account Verification
Rentalogue
Last Update a month ago
How long it takes Customer Account Verification approved
In most cases, approval is immediate. In some cases, we need additional information or photos to verify your identity. If you must submit additional information for verification or submit missing approval information (see below), we’ll need 24-48 hours to resolve the issue.
How to know if you've been approved (Account Verification done)
To confirm whether you’re approved to drive, log onto Rentalogue, go to your Account page to see your Approval Status. Below is a list of messages you may see and what they mean.
Email : Check your email inbox or check spam folder
- “Verification successful” We successfully approved you to rent and you can book a trip.